CHM: CERTIFIED HOSPITALITY MANAGER
OVERVIEW
The Hospitality Manager Learning Suite provides management-level skills training for hospitality employees. The Hospitality Manager training series answers the demand for training materials that:
Support lodging managers in building successful teams and running profitable establishments
Increase employee engagement and retention through more effective management and increased opportunities for career growth
What sets this learning suite apart:
Hospitality focused– centered on the scenarios facing hospitality employees today so that learners can see themselves in the depictions in the course
Media-rich, interactive– content is delivered through a variety of experiences (video, animation, interactive questions) that bring real-world hospitality situations into the learning
Guided learning– allows learners to explore content and offer multiple opportunities to apply concepts learned
Vetted by the industry– manager-level competencies have been developed with the input of key stakeholders and operators to ensure training is relevant and accessible
