A row of vintage brass and black hotel keychains hanging on a wooden rack, with the central keychain showing the number 205.

Guest Service Professional - CGSP

The Guest Service Professional Designation provides recognition for those individuals who know how to achieve and express exceptional service by engaging with their guests and creating memorable experiences. Guest Service Gold Golden Opportunities demonstrate how to provide a level of guest service that leaves a lasting positive impression on each of your guests, inspire your coworkers and enhance your job satisfaction. Recognized Worldwide the CGSP designation is the highest acknowledgment of awarding-winning guest service for employees in the service/lodging industry

Logo with pineapple graphic to the left of the word 'START' in uppercase green letters, with smaller text below reading 'Skills, Tasks, and Results Training'.
A promotional card for Guest Service Gold certification, with the website ahlei.org/guestservicegold, featuring a yellow background with a subtle light pattern and text about tourism.
Oval logo with black background and gold border, featuring the word "Gold" in large gold cursive and a gold gemstone dotting the "o", with "CGSP" in bold gold letters below.

CHOOSE YOUR FUTURE

  • CERTIFIED GUEST SERVICE PROFESSIONAL

    GUEST SERVICE GOLD - TOURISM

  • CERTIFIED GUEST SERVICE PROFESSIONAL - CGSP

    Guest Service Gold - Golden Opportunities

  • START

    Certified Front Desk Representative -CFDR

  • START

    Certified Kitchen Cook - CKC

  • START

    Certified Maintenance Employees CME

  • START

    Certified Room Attendant

  • START

    Certified Breakfast Attendant CBA