CRDE®: CERTIFIED ROOMS DIVISION EXECUTIVE

OVERVIEW

From the front desk to the reservations staff, rooms division executives manage their employees with a wide range of skills. Show off your expertise in human resources; financial, revenue, and rooms management; technology; guest service; and security with the Certified Rooms Division Executive (CRDE®) certification.

Excel in your current position, move further toward your career goals and get recognition as one of the best in your profession with CRDE® certification.

The CRDE® exam assesses for the following competencies:

  • Rooms Management

    • Reservations

    • Registration

    • Communications and Guest Services

    • Check-Out and Settlement

    • The Role of Housekeeping in Hospitality Operations

    • Security and the lodging Industry

    • Hospitality Facilities Management Tools, Techniques, and Trends

  • Financial Management

    • Front Office Accounting

    • Planning and Evaluating Operations

    • Revenue Management

    • A Brief Review of Financial Statements

Smiling woman hotel receptionist in uniform at the front desk with modern decor and guests in the background.